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Two Bobs walk into a bar…...

The company is looking for a legal way to delay payments on a New Mexico data center contract if it isn't online by 2028.

Kelly granted CNN, MS NOW, and Politico a 14-day restraining order against Trump’s media ban, while their First Amendment lawsuit challenging it progresses.

China's president will spend three days in DC for high-stakes talks about AI, tariffs, and Iran...

After a multi-month slowdown, McDonald’s will invest billions in tech and grilled chicken.

The S&P 500 Index ($SPX ) (SPY ) closed up by +0.51% on Friday, the Dow Jones Industrial Average ($DOWI ) (DIA ) closed up by +0.93%, and the Nasdaq 100 Index ($IUXX ) (QQQ ) closed up +0.42%. December E-mini S&P futures (ESZ26 ) rose +0.47%, and December E-mini...

Key PointsDutch Bros’ management team believes it can have 2,029 stores open by 2029, up from 1,225 today.

Key PointsThe purchase of ~131,000 shares represented a total capital commitment of ~$2.3 million at $17.98 per share.

Cotton futures are trading with midday losses of 100 to 110 points at midday, with nearby and thin October up 60 points. Crude oil is down $2.55 per barrel on the session, with the US dollar index $0.253 lower. Limited information has been released on what was discussed between US...

The wheat complex is trading with contracts 3 to 7 cents lower at midday, but bouncing off the early session lows. Chicago SRW is showing 6 to 7 cent losses on the day. KC HRW futures are slipping 5 to 6 cents at midday, but well off the early losses....

CRM onboarding improves time-to-value, user adoption, and data quality. When teams take a thoughtful approach, the system becomes a central hub for sales, marketing, and customer service — with faster handoffs and better cross-team execution from day one.

Customer success teams have to support more customers, move faster, and still make every touchpoint feel relevant. Digital customer success helps teams close that gap by using unified customer data, automation, AI, and self-service touchpoints to guide customers from onboarding through renewal without relying on one-to-one customer success manager (CSM) coverage for every interaction.

Customer success programs stall quietly. Weeks after onboarding ends, customers stop building habits with the product, teams miss the early signals, and what looked like a strong start turns into a churn risk nobody saw coming. The deal closed. Onboarding finished. And yet three months later, the customer is half-engaged, asking basic questions they should have answered weeks ago, and quietly evaluating alternatives.

Enterprise customer service is the process of supporting large business customers at scale. Unlike SMB support, it involves greater complexity, more stakeholders, strict governance requirements, and contractual service expectations.

Customer success objectives and key results (OKRs) turn priorities such as retention, satisfaction, onboarding, and expansion into measurable quarterly goals. This guide explains how to establish baselines, write useful key results, and track progress with Service Hub, HubSpot’s customer service software.

The fix for marketing confusion isn't another tactic. It's this.

Free marketing fails without a process. Here's the fix.

Stop chasing referrals. Build an experience that earns them.

12 free ways to get customers before you spend a dollar.

Your zero budget is more normal than you think. Here's proof.